To keep ahead of the competition, 121Cars has recently upgraded their dispatch system from the old taxi radios to a brand new state of the art computerised booking system. The brains of the operation being at the base and every driver being issues with an internet enabled PDA, our operators can send customer assignment information direct to the drivers PDA with the click of a button.
The driver can then activate the builtin satellite navigation for the shortest and fastest routes. The PDA's are equipped with a metering system so guessing prices is now a thing of the distant past.
"The number one booking & dispatch solution for private hire & taxi industry"
The new system not only helps our customers with a more effective and efficient service, but also helps our drivers do their job better. It is important for us to understand the direct correlation between happy employees and satisfied customers. With our extensive experience in the private car hire industry we have learnt, having happy employees means better customer service which in turn means satisfied customers.
This coupled with our drivers extensive local and national area knowledge you are sure to have the most pleasant journeys with 121Cars.